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Archive for the ‘Leadership development plan’ Category

If you and your team are facing major challenges, dealing with extreme change or striving for extraordinary results then this is the program you’ve been waiting for. It’s results-focused, confidence building and filled with breakthroughs. Norvell will impart a powerful technique for focusing on what’s most important in your professional life, taking action to obtain [...]

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What if you could immediately improve your: problem solving, decision making, productivity, and efficiency? Sound too good to be true? It’s true. This innovative, proven program provides evolutionary training for managers and leaders in your business. It’s backed by years of brain research and quantum science for a solid neuroscience thinking base. You can expect [...]

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As a property management consultant, I feel so strongly about each and every one of us making requests that our Rights of Requests should really be added into the Rites of Passage into adulthood! The process of making requests is a critical skill to master to achieve your desires and goals…it’s essential to ask for [...]

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What do I mean by Going Beyond Customer Service? As a property management consultant, I’ve seen it all. It starts with the premise that service is a mindset and a way of living that extends beyond customers. To be truly excellent at customer service, practice Service as a Habit in all your interactions on a [...]

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Let’s talk about a too often trend in property management. Cutting back or cutting out training. Yes, training seems all too dispensable when budgets get tight. As an industry, for too long now we’ve come to accept some myths about investing in training and development. You know what they are…thoughts like: there’s no change in performance [...]

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Have you ever broken a board with your bare hand? No? Most people believe they can’t do it because a wooden board appears harder and stronger than your hand.  It looks intimidating. Many don’t believe that the feat is possible and have a hard time focusing on that outcome. Well, the board is actually a [...]

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 Bottom-line, your managers and teams are driving your business success. It’s essential that they look at it as ‘their business’ and think like a business owner thinks. It’s too often that team members get stuck in symptoms vs. defining the root cause of their challenges. Figuring this out requires a different perspective and way of [...]

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